Conducted broad business restructuring assessment for an aircraft MRO; included improving back-office functions (billing and payroll processes), HR policies (vacation policies, employee payment process), and various core aircraft maintenance, planning and supply chain functions related to productivity (employee time clocking, automation adoption of non-routine event approvals, materials P&L accountabilities

Supported assessment of strengths, weaknesses and profitability improvements opportunities of an airline as part of an investment due diligence during the COVID pandemic

Developed disruption management strategy for an airline; included proactive customer re-accommodation processes, broad operations control center improvements, and development of initiatives to improve on-time performance

Assessed viability of new airline ancillaries sales platform; included market/industry validation, client capabilities assessment and expected product P&L evolution

Evaluated overall organization structure and effectiveness for an airline; provided specific recommendations to change management structure for greater effectiveness and faster decision-making, with identified USD 5MM per year bottom line impact